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Second, visit the developer’s website (or App Store page) and see if they’ve issued a statement about current macOS compatibility.

First, see if you have the latest version of the app by clicking on its name it the top menu and choosing Check for updates.

Now, what can you do to fix an app crashing? Three things. Something in its depth turned out to be incompatible with the new macOS. Why does it happen? The most probable reason is that the app is simply not ready for the latest macOS. Some apps freeze or malfunction, some won’t launch, some show no signs of life whatsoever.

How to fix a crashing app after the macOS upgradeĪpp crashes after the macOS update is more than a common problem. Fortunately, there are several steps you can take to recover from a crashed app and prevent the issue in the first place. However, a crashing app certainly can happen, leading to lost productivity, time, and, worst of all, lost work. Typically you can work on your Mac for hours at a time without a single issue. But to help you do it all by yourself, we’ve gathered our best ideas and solutions below.įeatures described in this article refer to the MacPaw site version of CleanMyMac X.Īs Mac users, we have something to be happy about when it comes to app crashes and freezes: rarity. If not, then you can give the DNS entries a try.So here’s a tip for you: Download CleanMyMac to quickly solve some of the issues mentioned in this article. Of course, you can always try downloading the AutoUpdate 3.4 update manually first to see if that will work. This solution might not be for everyone, but it’s worth a shot if you’re having a similar problem. That’s it! You should now be back in business and be able to download and install the updates.

Launch any of the Office apps, then click Help > Check for Updates, then click Install. Now enter the following addresses: 8.8.8.8 and 8.8.4.4, then click OK. Next, click the DNS tab and then the Add (+) button at the bottom. Launch System Preferences and go to Network > Advanced. The not-so-obvious solution I have found for this is to use Google’s public DNS address. Either it’s a compatibility issue with OS XYosemite’s version, or Microsoft is not aware of the problem yet. It turns out the culprit was the DNS server Microsoft uses to connect to the public Internet. I even tried to download the update manually, but Microsoft’s Support page behaved unresponsive, even in alternative web browsers. Unfortunately, checking for Updates from the Help menu was not working.

To download the latest updates for Office 2016, I needed to have AutoUpdate version 3.4 installed. Resolve Office AutoUpdate for Mac, not Working